Top Reasons Why People Prefer Traditional Stores to Online Stores

Traditional values of the people comprise that feel the tangibility of the product before they purchase it. They are hesitant to trust any medium which may in any way mess up their product or reach to them later than they require. In addition cause any harm to their ordered product.

The literate and technologically savvy sector in Pakistan does have access to the online marketplace, but sometimes they lack awareness and even the will to search for a good they want online, and even if they do like something online they will still go out and find a brick and mortal shopping outlet to try out the product and ensure their satisfaction.

One major thing is that people have to trust the online retail stores or the suppliers for the quality and sanctity of their ordered products. Some of the online retail stores do not offer the cash on delivery services or the escrow option and require for their customers to pay in advance. This requirement mostly puts the customers on their guard and they feel wary of the services and the product and prefer to go to the traditional outlets to avoid any hassle.

Another setback of this process is that if the customer gets a faulty or defected product, he gets confused as to how to get his payment back or replace the product. This is mostly a major issue in the developing countries as sometimes the product gets damaged on the way and these suppliers do not offer a warranty of any sort and neither do they prove to be of any help in reimbursement processes.

The customers are totally at the mercy of the online retailers if they need something urgently and are unable to find it elsewhere. The quality, standard and the safety of the product during the whole delivery process is out of their hands and then at the end they have to make do with whatever that is delivered to them. Keeping this in mind, people prefer to purchase from traditional brick and mortar stores in Pakistan rather online shopping platforms.

Having evaluated the reasons, we still see that because there is now a huge market of online retailers, there are some really good ones out in the cyber world such as Kaymu and Symbios which ensure that their customers get a dose of a hearty virtual online shopping experience in Pakistan.